Launched in late December 2017, Era Cruises is the second cruise line in Halong that operates daily Halong Cruises from Hai Phong. Featuring 18 cabins and suites, Era Cruise is a great luxury choice for classic travellers who seek relaxation with a touch of adventure. The cruise will take you across emerald water of Halong Bay to the most beautiful caves and sights in this world renowned destination. All cabins feature private sun terrace, spacious cabin and luxury decoration. The Era Suite is proudly the largest of its kind among all cruises in Halong Bay, with a generous area of 74sqm.
DAY 1: HANOI - HAI PHONG - LAN HA BAY (L, D)
09.00 Your air-conditioned transfer vehicle will collect you from your hotel in Hanoi and convey you to Hai Phong at approximately 11.30am.
12.00 You will be taken aboard our support vessel and travel from the wharf via the bay to board our luxurious craft, Era Cruise. You will be welcomed aboard and greeted with a complimentary drink. Our friendly and professional crew will conduct a compulsory safety procedure session and then you are free to check into your cabin and freshen up. We encourage you to explore our luxuriously-appointed ship then watch the magical landscape cruise past.
13.15 A special lunch of fresh seafood and an assortment of appetizing delicacies will be served. You will be enchanted when decadently dining on our luxury junk, our lavish interpretation of a traditional Vietnamese boat. Life just doesn’t get better than this! We then set sail for Lan Ha Bay, passing Da Chong islet where you can see an ancient lighthouse built by the French over a century ago.
15.00 The final part of the cruise takes us through the Cua Van area to Lan Ha Bay (part of Halong Bay). The 300 or so karst islands and limestone outcrops of Lan Ha are stunning with their pristine, snow-white beaches. You can explore Ba Trai Dao beach via kayaks or immerse yourself in the crystal clear waters.
17.00 It’s time to return to your lavish liner and cruise to your evening accommodation.
17.30 Who doesn’t love happy hour? We offer an extensive drinks list including special offers such as two for one drinks.
18.00 Our Vietnamese cooking demonstration is a great way to learn how to prepare delicious appetizers and we will guide you through the process.
19.15 You can spoil yourself with a unique Signature Dinner in our distinctive restaurant.
20.45 It is now time to relax with an exotic cocktail and drink in the evening landscape. Our bar offers a wide range or wine, beer and liqueurs and is always a welcome sight for guests after a day sailing on the Bay. You can order an indulgent spa service, watch movies, go squid ﬁshing or simply relax on our roof top deck under the cover of a brightly illuminated sky.
DAY 2: HALONG BAY - HANOI (B, Br)
06.30 The nicest time of the day on Lan Ha Bay is the morning. Head to the upper deck to participate in our daily Tai Chi sessions. Relax with an early morning cup of tea, coffee or juice anywhere you wish on the boat and watch the never ending miraculous scenery unfold before you.
07.00 Light breakfast will be served in our restaurant (pastries, tea, coffee)
07.30 Enjoy the last stage of your trip to Dark & Bright cave and islets by local rowing boats which is a wild and mysterious beauty in the middle of the World Heritage. Back to our main board afterwards.
09.30 Check out of your cabin as we draw closer to the mainland. After a ﬁnal early brunch and a last goodbye from our crew at 11.30, you will board our tender and head back to the wharf where you will be met by your return trip vehicle to transfer you to Hanoi.
12.10 Get on luxury van and get back to Hanoi.
2 DAYS 1 NIGHT ERA CRUISE RATES
HIGH SEASON: JAN 2019 – 30APR 2019
+ Deluxe Cabin: US$411 for two (02) persons
+ Child below 5 years old, sharing bed with 2 adults: Free of charge
+ Child from 5 to 11 years old, sharing cabin with 2 adults: US$105/person
NORMAL SEASON: 01 MAY 2019 – 30 SEP 2019
+ Deluxe Cabin: US$356 for two (02) persons
+ Child below 5 years old, sharing bed with 2 adults: Free of charge
+ Child from 5 to 11 years old, sharing cabin with 2 adults: US$91/person
+ Maximum two adults and one child per cabin;
+ Child from the age of 12 years old and above is considered as adult;
TRANSFERS FROM HANOI TO HALONG BAY (OPTIONAL)
Roundtrip tranfer rates by Era’s shuttle bus:
+ Adult: USD 40/person
+ Child from 5 to under 12 years old: USD 30/person
+ Child under 5 years old: Free of charge
+ Pick up/Drop off point: Any hotels in Hanoi Old Quarter or at 110 Tue Tinh, Ha Noi
+ Transfer time: From 2 to 2.5 hours
+ Two-day cruise in Halong Bay aboard the Era;
+ Accommodation in luxury air-conditioned en-suite cabin;
+ Welcome drinks upon arrival;
+ Complimentary water, tea and coffee onboard;
+ Entrance and sightseeing fees;
+ 01 breakfast, 01 lunch, 01 dinner & 01 brunch;
+ English speaking in-house tour guide on boat;
+ Cooking demonstration, afternoon tea and Tai Chi session;
+ Kayaking and night squid fishing;
+ Travel insurance on board, tax and service charges.
Services not included
Services not included
+ All airfares, transfers, hotels and visa arrangements;
+ Round trip transfers to and from Halong Bay;
+ Beverages, tips and personal expenses;
+ Beauty spa and massage services;
+ Electric car ride in Viet Hai village;
+ Surcharge for New Year, Christmas;
+ Any additional expenses caused by reasons beyond our control such as natural calamities (typhoon, floods), flight delays, rescheduling or cancellations, any accidents, medical evacuations, riots, strikes etc.
+ All other services not clearly mentioned above.
Terms and Conditions
Terms and Conditions
+ Programs & schedules subject to change without prior notice. Inclement weather, tide levels and operating conditions at sea may force changes in cruise itinerary and schedule at any time. Kayaking and swimming excursions, in particular, may be cancelled due to rough weather;
+ Cruise offers fusion cuisine: international, seafood and Vietnamese. Please advise us at least one (01) week ahead of departure about any specific food preferences, dietary restrictions or food allergies;
+ Port authorities insist on advance registration including full name, gender, date of birth, nationality, and passport number. At check-in a valid passport is required. Port authority may deny boarding if these conditions are not met;
+ Wi-Fi internet is available for free on terrace deck, but note that the internet signal at sea suffers frequent interruption;
+ The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy.
BOOKING TERMS & CONDITIONS
Tour prices are per person and are net prices, quoted in United State Dollars.
Prices are subject to change without notice. Some prices can only be guaranteed at the time the booking is made and may differ from that quoted as it is based on the “best available rate of the day from the supplier”. Reservations during peak times (Christmas, New Year, Vietnamese Lunar New Year, National Holidays) may be subject to supplementary charges.
Deposit payment can be settled by cash, bank wire transfer, or credit card. A deposit of 30% of total rate is required at the time of booking. Final payment is due 15 days prior to arrival date (low season and high season) and 30 days prior to arrival date (peak season). If the final payment is not received on time, FantaSea Vietnam may cancel the booking and invoke the cancellation fee.
If payment is made by credit card, a surcharge of 2% will be applied to Visa and Master and 3% to American Express.
If payment is made by bank transfer, please make payment direct to our bank account:
Beneficiary Bank: Joint Stock Commercial Bank for Foreign Trade of Vietnam (Vietcombank)
Thanh Cong Branch, Hanoi City, Vietnam
Swift code: BFTVVNVX-045
Beneficiary name: FANTASEA CO., LTD
Address: 181 Xa Dan 2, Dong Da Dist., Hanoi City, Vietnam
USD Account No.: 0451 370 2442 97
Please note that our prices are not inclusive of transfer fees levied by your bank and overseas bank. Please ask your bank to transfer the sum prior to deduction or any shortfall.
We reserve the right to release a part or full booking if the full payment is not completed as per the booking deadline.
Payment in Vietnam Dong (VND) is to be made equivalent to the amount in United States Dollars (USD) at the official exchange rate of the Vietcombank at the time of payment.
Cancellation will be charged as follows:
+ More than 30 days prior to check-in: free of charge;
+ From 15 to 30 days prior to check-in: 30% of total rates;
+ From 07 to 14 days prior to check-in: 50% of total rates;
+ Less than 07 days prior to check-in: 100% of total rates;
+ No-Show: 100% of total rates;
Please note that non-refundable policy will be applied for special promotion packages and will be informed at the time of booking.
Cancellation notice must be in written form and send to us via email. Cancellation by phone is not acceptable. Refund will be processed between 5-7 business days.
4. Refund of Unused services
No refund or exchange can be made in respect of accommodation, meals, sightseeing tours, transports or any other services, which are included in the packages but not utilized by the guests.
All confirmations are generally confirmed by e-mail within 2 working days. In case immediate confirmation is not possible, we will inform you of the booking status at the time of reservation.
Voucher will be issued by FantaSea Vietnam by email/fax after the booking is confirmed and payment is completed.
7. Liability and Insurance
FantaSea Vietnam accepts no responsibility for any loss, injury, damage or delay due to natural disaster, politic actions, weather or causes beyond its control. Travel insurance and medical precautions are essential. Your travel insurance must provide cover against personal accident, medical expenses, emergency repatriation and personal liability. We strongly recommend that you hire a travel insurance policy for any trips.
8. Guests’ Information
The client is requested to submit all guests’ details at least 48 hours prior to check-in (Full name, Date of birth, Gender, Nationality, Passport number, Vietnam visa expiry date, Contact number).
This personal information will only be used for check-in procedure only, and will not be shared or used for any commercial purposes.
9. Early Check-in or Late Check-out
Please note that early check-in or late check-out is not available.
10. Other Notes
Please note that all the above services & tours have yet to be booked, they are proposed for your information only and we will not make any reservations before we receive your confirmation to do so. If one or some proposed service(s) is (are) not available at the moment of booking, we will try to find other possibilities/options or other similar service(s) in order to avoid changes to the program.